Frequently asked Questions

All small pick ups from all suburbs incur a service fee of $50 + GST - per whitegood unit. Max service fee $150 +GST

Pick-up is available across most of metropolitan Melbourne. Restrictions may apply for apartment buildings and the CBD due to access issues, but all are welcome to use the 24/7 drop-off facility

You can drop off scrap metal at their secure, monitored Laverton North facility 24 hours a day, 7 days a week. No appointment is required for most loads, though it's best to call ahead for larger consignments

Yes. Recycling metals conserves resources, cuts greenhouse emissions, and complies with environmental regulations. Southern Cross is government approved for safe handling (e.g., degassing refrigerants from white goods) and can provide documentation for compliance purposes

All collected materials are ethically recycled. Metals are sorted, processed, and reused in the manufacturing of new products supporting sustainability and reducing landfill

The amount you receive depends on the type and weight of your scrap metal and current market prices. You can use the Scrap Metal Price Calculator on their site for an estimate, or contact the team for an up-to-date quote

It helps to remove personal items, separate metals if possible, and ensure the items are safely accessible for handling and transport.

Yes. We degas refrigeration and cooling units per EPA regulations and recycle all materials responsibly. Items are not resold - they're destroyed and processed for material recovery.

We don't accept hazardous items (e.g. asbestos, non-removable gas cylinders). Appliances must be accessible and free from LPG tanks or other restricted components.

Yes. Pickup are available across Melbourne. Small pickups cost $50+GST per item (capped at $150+GST). Drop-Off are free and available 24/7 at our Laverton North site.

We recycle fridges, freezers, air conditioners, washing machines, dryers, dishwashers, hot water systems, stoves, ovens, and microwaves - both domestic and commercial.

The calculator prices are for drop-off only. If you want your scrap collected, fees for pick-up may apply. It's recommended to discuss your collection options with the team for tailored pricing and service details

To ensure you receive the most accurate price for your scrap metal, always contact Southern Cross Metal Recyclers directly. Prices can change daily with the global metals market, so speaking with a representative will ensure you get the best current offer

No, prices from the Scrap Metal Price Calculator are indicative only. Market rates for metals fluctuate regularly, so the value shown should be considered a guide. For an exact quote, you should contact Southern Cross Metal Recyclers directly and provide details about your scrap metal

You can estimate prices for a wide range of metals such as copper, brass, aluminium, lead, steel, and more using the calculator. The tool allows you to select common scrap types and input the relevant weight for a quick estimate

The Scrap Metal Price Calculator is an online tool that lets you estimate the value of your scrap metal. Enter your metal type and weight to get an instant estimate of what you can receive for your materials. This service is for guidance only and helps you plan your recycling or sale

Payment for commercial clients is typically made via EFT or cheque, with prompt remittance after collection or processing is completed. Same-day processing is available in many cases.

A wide variety of ferrous and non-ferrous metals, production offcuts, old machinery, white goods, vehicles, copper, aluminium, and other industrial waste are accepted.

Yes, we offer an obligation-free quote for our commercial scrap metal recycling service. Just give our friendly team a call to discuss your needs. You can also use our Scrap Metal Price Calculator to estimate how much your scrap metal is worth.

Yes, certain state and federal government programs may offer rebates or grants to businesses investing in recycling infrastructure, such as on-site recycling equipment or materials handling solutions. Availability and eligibility depend on current government initiatives and guidelines, which can change over time. For details on current programs, check with your provider or relevant government sources.

Yes, we work closely with the Australian Government to provide rebates for commercial scrap metal recycling.

Yes, we offer a labour team with all the machinery and muscle needed to take care of your scrap metal requirements, so it's quick and easy for you.

We supply a huge range of bins: dyna bins, hook bins, moral bins and industry standard bins. Plus we can custom-make a bin to suit your specific scrap metal requirements.

Payment is usually made via EFT (electronic funds transfer) within a few business days after collection�no cash payments are provided as per Victorian law

Simply call us to arrange a pickup or use our website contact form. Our team will schedule a suitable time and bring appropriate vehicles and equipment. We handle all the heavy lifting and logistics on site

We can collect a wide variety of metals and metallic items including whitegoods (fridges, washing machines), cars and car parts, manufacturing scrap, factory waste, copper, aluminium, steel, and more. For specific or unusual items, contact us first to confirm eligibility

A service fee applies for small pickups from all suburbs, set at $50 + GST per whitegood unit, capped at a maximum of $150 + GST. Larger commercial or industrial pickups may qualify for free service�please enquire for details

We provide pickup services throughout most of metropolitan Melbourne, including Inner Melbourne, Western, Northern, Bayside, South Eastern, and Eastern suburbs. Please note we cannot pick up from the CBD or apartment buildings unless there�s a suitably sized loading bay

Due to the size of our vehicles, we don't pick up scrap metal from apartment buildings. If there is a decent sized loading bay, sometimes we can, but please get in touch with our team to discuss your needs.

The Laverton North drop-off site is fully monitored and available 24 hours a day, 7 days a week for your convenience - no appointment is required. Security cameras ensure safety for daytime or after-hours drop-offs

Due to the narrow streets and limited parking around the Melbourne CBD, we don�t generally service this area. Customers are encouraged to use our secure 24-hour drop-off facility in Laverton North.

While most metals are recyclable, some hazardous items or those containing non-removable toxic substances may not be accepted (e.g., certain batteries, gas cylinders, asbestos-containing materials). It's important to check the list of prohibited items with your recycling provider

Recycling centers generally accept all amounts, from small household items to large commercial quantities. There may be minimums for free pickup or larger bins, but walk-in customers with smaller loads are always welcome

Yes, recycling services cater to both individual and commercial clients, and often offer special accounts or reporting for regular business customers

The amount you receive for your scrap metal depends on the type of scrap metal you are recycling and the weight of the scrap metal. You can use our easy Scrap Metal Pricing Calculator to work out how much money you�ll get for your scrap metal.

After we pick up your scrap metal for recycling, it usually takes X days for you to receive the funds in your bank account. Please note that we don�t offer cash for scrap metal. If you drop off your scrap metal to the Southern Cross Metal Recyclers facility in Laverton North, we can transfer EFT funds that same day.

We recycle many different kinds of scrap metal, including white goods, old cars, factory scrap and so much more. You can search the type of scrap metal you�d like to recycle and calculate how much money you may get for it through scrap metal recycling.

To make the process smoother, please separate different metal types where possible and remove non-metal components. For pick-ups, let us know the quantity and type of materials, as well as site access details. Certain small pick-ups or residential settings may incur a service fee